Terms of service

These Terms of Service ("Terms") govern your access to and use of the services, including our various websites, SMS, APIs, email, applications, ads, domains and general services ("Service"), and any information, text, graphics, photos, videos or other materials uploaded, downloaded or appearing on the Service ("Content"). Your access to and use of the Services are conditioned on your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms.

  1. GENERAL SERVICES

    Club Website Ltd will provide the following services: -

    • A club, team or league website.
    • Access to the online members administration tool.
    • Web hosting for the Content on your website.
    • Web based communication tools; including access to your SMS text and e-mail messaging application.
    • Mobile applications

  2. CLIENT'S OBLIGATIONS

    You agree by using Club Website's services to the following terms: -

    • It is your responsibility to ensure that the content on your website is true; not misleading and is not abusive or of ill nature. Club Website will not be held responsible in any circumstance for any matters arising from a breach of this obligation and shall have the right to terminate your service forthwith in the event of any such breach.
    • You warrant that you own the copyright or have the reproduction rights of all artwork, trade names, photographs, databases and other materials supplied to Club Website for inclusion on your website.
    • Club Website has full permission and rights to advertise and generate revenue from advertising on your website. If necessary, you will allow Club Website to reposition the content on your website in order to accommodate any 3rd party advertising. Club Website reserves the right to append a hyperlink to it's own website at the very end of each page designed for you.
    • To allow your governing Football Association (and in the case of any club, team or league in Wales to also allow FAW Football in the Community Limited which trades as the Welsh Football Trust), County or League to post and display messages and any other communications they feel are relevant in a designated area on your website created using our club or league website service.

  3. LIMITATION OF LIABILITY

    In respect of any of the information provided by you, Club Website will display your website on the basis that:

    • All information received from you is accurate, complete, not misleading and up to date;
    • You fully understand that Club Website will not be held responsible for legal action arising from your content, or any other 3rd party.
    • Club Website arranges hosting of services for you using third parties. In this respect Club Website act as your agent and you accept that the third party hoster has sole liability to provide hosting services. Club Website make no warranty or guarantee as to the availability or non-interruption of these hosting services and Club Website cannot accept liability for losses caused by the unavailability, malfunction or interruption of the hosting services.
    • And you hereby indemnify and hold harmless Club Website against all costs, losses damages and liabilities whatsoever arising out of or relating to the inaccuracy of any information provided by you or a breach by you of the obligations or warranties contained in clause 2 above.

  4. NO RIGHTS IMPLIED
    • No licenses or any other rights under any patent, registered design, copyright, design right or any similar right belonging to Club Website are implied or granted under this Agreement.
    • All rights reserved. No part of this website may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means without the prior written permission of Club Website Ltd. These terms and conditions incorporate our Privacy Policy which is available to view on our website.
    • All rights and ownership of registered domain names belong to Club Website and Club Website shall own the full copyright of all graphics, text and scripts. You may not alter or remove the contents of the website.
  5. PAYMENT AND FEES
    • Your club and/or league website service will be provided to you free of charge. There are no catches or hidden costs associated with this service.
    • Club Website provides some optional services which are only available if you pay for them. All charges are displayed on the website and are inclusive of VAT.
    • All online payments are processed via 3rd party payment providers. Club Website will not have access to your card and/or bank details at any time.
    • If we are unable to collect payment for any reason or you fail to pay the charges, we may suspend the Service until we receive payment in full and in cleared funds.
    • Club Website reserve the right to change the charges at any time by giving you not less than 30 days’ notice.
  6. DOMAINS
    • All .com, .net, .org, .biz, .info domains are registered subject to the following terms and conditions: https://www.melbourneit.com.au/policies/domain-name-registration-agreement/ and are registered for a period of one year. We will contact you by email 30 days before the domain name is due to expire, to ask if you wish to renew the domain name or allow it to expire. If you wish to renew, you will need to make a domain name renewal payment of £25, which will add one year to the expiry date of the domain name. Domain names which expire can be registered by someone else after approximately 5 – 10 days beyond the expiry date. So that you receive this important communication, please ensure that you keep the email address of the main Website Administrator contact up-to-date at all times.
    • All .co.uk and .org.uk domains are registered subject to the following terms and conditions: http://www.nominet.org.uk/go/terms and are registered for a period of two years. We will contact you by email 30 days before the domain name is due to expire, to ask if you wish to renew the domain name or to allow it to expire. If you wish to renew, you will need to make a domain name renewal payment of £25, which will add two years to the expiry date of the domain name. Domain names which expire can be registered by someone else after 90 days beyond the expiry date. So that you receive this important communication, please ensure that you keep the email address of the main Website Administrator contact up-to-date at all times.

      If you wish to report suspected abuse relating to a domain name which is hosted on the Club Website system, please send an email with the details to abuse@clubwebsite.co.uk. You will receive a reply within 24 hours of receipt of your query.

      If you no longer wish to associate a domain with Club Website, please email us no less than 30 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full. Domains will only be considered for transfer once all balances have been settled. Please note that Club Website charge a release fee of £25.00 (including VAT) for transferring a domain away to another registrar. The customer acknowledges that, termination of the agreement for any reason will result in Club Website ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and mail boxes.

  7. SUPPORT
    • Customer service support. Club Website will endeavor to respond to any questions that you may have within 24 hours of receipt of your query. All queries about our club service should be submitted via email to support@clubwebsite.co.uk .All queries about our league service should be submitted to support@leaguewebsite.co.uk
  8. UK
    • This Agreement shall be governed by English Law and proceedings arising out of or in connection with this Agreement may be brought in any court of competent jurisdiction in England.
  9. COMPLAINTS
    • In the unlikely event that you have a complaint to make about the service you've received, this should be submitted by email to support@clubwebsite.co.uk, or by post to Club Website Limited, Barley Mow Centre, 10 Barley Mow Passage, Chiswick, London W4 4PH. You will receive a reply within 24 hours. If your complaint is domain name related and you are not happy with the initial outcome of your complaint, please feel free to escalate your issue to Nominet (the .uk registry) by following the procedure outlined at: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure.

League Website is part of the Pitchero Group